Look like the business customers want to hire
A premium website built around your trade, the work you want and the customers you want to win.
You stay on the tools.We'll do the rest.
Look better.Answer every lead.Win more work.
Trade360 looks after the customer side of your business — your website, calls, enquiries, follow-up and quote conversion — while you get on with the work.
Less tyre-kickers. More converted customers.
Trade360 Always On
The person stays focused. The customer side keeps moving.
Today while you were
On the tools
7
New enquiries
Across phone, SMS, email and web
5
Handled without you
Answered, qualified and progressed
2
Need your attention
High-value conversations
$23.8k
Work still in play
Open opportunities and quotes
Trade360 Always OnSo you do not have to be.
Not another job management app.
Keep the systems you already use to run jobs. Trade360 works around them — answering customers, progressing opportunities and bringing the right outcomes back.
Works with ServiceM8XeroMore integrations follow the same principle.
What you get
Everything you need to win more work and get your time back.
Calls and enquiries answered
Phone, SMS, email and web enquiries are answered even when you cannot stop what you are doing.
Turn enquiries into booked work
Trade360 asks the useful questions, qualifies the job and keeps good opportunities moving.
Get more quotes over the line
Follow up the right customers, show value first and avoid reaching for a discount too early.
Turn happy customers into proof
Ask at the right time for reviews and referrals without awkward chasing or blanket automation.
Win more repeat work
Stay useful and top of mind so good customers come back when the next job appears.
Two powerful packages
More ways to grow.
Trade360
WIN
Look better, answer customers and win more of the right work.
- Premium customer-facing website
- AI Front Office
- Safe customer qualification
- Deal Closer follow-up
- Reviews and repeat-business automation
Pricing and availability are confirmed with you before activation.
Start with WIN Trade360
CONNECT
WIN, plus the phones, internet and backup that keep the business reachable.
- Everything in WIN
- Business phones and numbers
- Internet, NBN or fibre
- Backup connectivity
- One managed relationship
Pricing and availability are confirmed with you before activation.
Start with CONNECT Your business today
Less to manage. Clearer decisions.
7
New enquiries
5
Handled without you
2
Need your attention
$23.8k
Work still in play
What Trade360 handled
3 calls answered
4 enquiries qualified
3 jobs created in ServiceM8
What needs you
Hot-water replacement
Customer needs the next available time
Commercial switchboard
Site-specific pricing decision
Work still in play
Bathroom renovation$5,600
LED lighting upgrade$3,200
New-build rough-in$15,000
Built for tradies
Practical from day one.
Aussie team and support
Real people when you need them.
No lock-in theatre
Stay because the value earns its place.
Premium websites for trade businesses
Look like the business customers want to hire.
Nothing generic. Trade360 shapes the website around your trade, your work and the customers you want — then connects it to the same customer journey your Front Office handles.
Sample 01 · Plumber
Fast, reassuring and easy to act on.
The default Trade360 website benchmark: recognisable trade work, local trust and a clear path to help.
northandcoplumbing.com.au
Need help now? Tell us what's happening and we'll get you to the right next step.
NORTH & CO.
Plumbing
Hot waterBlocked drainsRepairsRenovations
BOOK ONLINELocal service · clear next steps
Get it sorted without wasting half your day.
Call, book, describe the problem or check the service area — without digging through pages of generic copy.
Hot waterBlocked drainsLeaks & repairsBathroom plumbing
Fast enquiry
Tell us what's wrong in your own words.
Trade360 captures the useful detail before the hand-off.
Incoming customer
No hot water · Frankston“My hot-water unit has stopped. Can someone help today?”
“Yep, Frankston is in the service area. Is the unit gas or electric? I’ll take the useful details and check the next available time. What’s the best number to confirm it?”
Area
In service area
Unit
Electric
Urgency
No hot water
Next step
Check availability
This one needs you
The customer wants a firm rewire price before a site visit. Trade360 does not invent one.
AI Front Office
Great service before you even speak to the customer.
Trade360 understands your services, service areas and customer rules. It handles the first conversation, gathers the useful detail and knows when the customer genuinely needs you.
Phone first
Your existing number can remain the number customers know.
Rules before improvisation
It works from the Business Passport you approve.
Safe hand-off
Anything outside its authority goes to you.
Connected outcomes
The relevant customer and job detail can move into ServiceM8.
Always On. So you do not have to be.
When you knock off, Trade360 stays on.
School pickup. Dinner. The footy. A weekend away. Customers do not stop because you are off the clock — but your business should not need your attention every waking hour.
5:14pmEnquiry answeredCustomer details captured while you were doing school pickup.
6:42pmQuote followed upA good customer got the next step while you were having dinner.
8:03pmCallback bookedTomorrow’s priority was already clear before you opened the phone.
One setup
We get to know you. We build around you. Then we stay on.
01
Tell us how the business works — once
Services, areas, hours, the work you want and what should always come back to you.
02
We build around it
Your website, Front Office and follow-up all work from the same Business Passport.
03
You get back to work
Review the experience, switch on what you need and let Trade360 handle the customer side.
Straight answers
What a tradie will want to know.
Is Trade360 another job management app?+
No. Keep the systems you already use to run jobs. Trade360 looks after the customer side of the business and works around them.
What happens when a customer really needs me?+
Trade360 handles what it safely can and puts the conversations that genuinely need your judgement into a clear Needs You queue.
Can the AI promise a price or booking time I have not approved?+
It should not. Your services, areas, escalation rules and commercial boundaries come from the Business Passport you review. Anything outside those rules is handed back to you.
Will customers know they are speaking with AI?+
Trade360 is designed to be clear and useful rather than pretend to be a human. The final disclosure and channel setup are agreed with you before activation.
I already use ServiceM8 and Xero. Do I need to move?+
No. The product is being built to move the relevant customer, job, quote and payment signals between Trade360 and the systems you already trust.
I already have a website. Do I need to replace it?+
Not automatically. We can improve the customer journey around what you have or build a stronger website after you review the proposed experience.
What is the Business Passport?+
It is one plain-English profile of your services, areas, hours, preferred work and customer rules. Your website, Front Office and follow-up all work from the same information.
How do I know what will be switched on?+
Nothing is published, ported or activated without review. You see the proposed setup and confirm the services before the first customer journey goes live.
You stay on the tools. We'll do the rest.
Tell us about the business once. Trade360 builds the customer experience around the way you work.