Look like the business customers want to hire
A premium website built around your trade, the work you want and the customers you want to win.
You stay on the tools.We'll do the rest.
Answer more calls.Capture the job.Book the next step.
Trade360 looks after your website, calls, enquiries and follow-up while you get on with the work. Customer details and appointments stay in one place, ready for the next step.
Less chasing. More time on the tools.
Trade360 Always On
Calls covered while you get the work done.
Today while you were
On the tools
7
New enquiries
Across phone, SMS, email and web
5
Handled without you
Answered, qualified and progressed
2
Need your attention
High-value conversations
$23.8k
Work still in play
Open opportunities and quotes
Trade360 Always OnSo you do not have to be.
Keep the tools you already use.
Keep managing jobs and accounts in your existing software. Trade360 handles customer enquiries and brings the relevant details back through the connections agreed in your setup.
Works with ServiceM8XeroConfirm your connections with us during setup.
What you get
Take the call. Capture the details. Book the visit.
Calls and enquiries answered
Phone, SMS, email and web enquiries are answered even when you cannot stop what you are doing.
Turn enquiries into booked work
Trade360 asks the useful questions, qualifies the job and keeps good opportunities moving.
Get more quotes over the line
Follow up the right customers, show value first and avoid reaching for a discount too early.
Turn happy customers into proof
Ask at the right time for reviews and referrals without awkward chasing or blanket automation.
Win more repeat work
Stay useful and top of mind so good customers come back when the next job appears.
Choose what your business needs
More ways to grow.
Trade360
WIN
Look better, answer customers and win more of the right work.
- Premium customer-facing website
- AI Front Office
- Safe customer qualification
- Deal Closer follow-up
- Reviews and repeat-business automation
Pricing and availability are confirmed with you before activation.
Start with WIN Trade360
CONNECT
WIN, plus the phones, internet and backup that keep the business reachable.
- Everything in WIN
- Business phones and numbers
- Internet, NBN or fibre
- Backup connectivity
- One managed relationship
Pricing and availability are confirmed with you before activation.
Ask about CONNECT Your business today
Less to manage. Clearer decisions.
7
New enquiries
5
Handled without you
2
Need your attention
$23.8k
Work still in play
What Trade360 handled
3 calls answered
4 enquiries qualified
3 jobs created in ServiceM8
What needs you
Hot-water replacement
Customer needs the next available time
Commercial switchboard
Site-specific pricing decision
Work still in play
Bathroom renovation$5,600
LED lighting upgrade$3,200
New-build rough-in$15,000
Built for tradies
Practical from day one.
Aussie team and support
Real people when you need them.
No lock-in
Stay because the value earns its place.
Websites for trade businesses
Look like the business customers want to hire.
Show customers the work you do, the areas you cover and how to contact you. Keep your current website or talk to us about a replacement.
Sample 01 · Plumber
Help customers explain the problem.
Website example: services, coverage and a clear way to enquire.
northandcoplumbing.com.au
Need help now? Tell us what's happening and we'll get you to the right next step.
NORTH & CO.
Plumbing
Hot waterBlocked drainsRepairsRenovations
BOOK ONLINELocal service · clear next steps
Get it sorted without wasting half your day.
Call, book, describe the problem or check the service area — without digging through pages of generic copy.
Hot waterBlocked drainsLeaks & repairsBathroom plumbing
Fast enquiry
Tell us what's wrong in your own words.
Trade360 captures the useful detail before the hand-off.
Incoming customer
No hot water · Frankston“My hot-water unit has stopped. Can someone help today?”
“Yep, Frankston is in the service area. Is the unit gas or electric? I’ll take the useful details and check the next available time. What’s the best number to confirm it?”
Area
In service area
Unit
Electric
Urgency
No hot water
Next step
Check availability
This one needs you
The customer wants a firm rewire price before a site visit. Trade360 does not invent one.
AI phone receptionist
Great service before you even speak to the customer.
Give the receptionist your services, areas and hours. It takes the caller’s details, records what they need and checks appointment times in your Trade360 calendar.
Phone first
Your existing number can remain the number customers know.
Your instructions
Review the saved business details and call instructions.
Requests for you
See enquiries that need your attention.
Connected job details
Relevant customer and job details can move into ServiceM8 through your agreed connection.
Phone reception around your work
Cover calls while you are busy.
On site, driving or spending time with family: let the receptionist take the details so you can review the enquiry when you are free. Here is an example of how that can look.
5:14pmEnquiry answeredCustomer details captured while you were doing school pickup.
6:42pmQuote followed upA customer received the next step while you were having dinner.
8:03pmCallback bookedTomorrow’s priority was ready for you to review.
One setup
Talk it through. Check the setup. Test a call.
01
Talk through your business
Tell the setup guide your services, areas, hours and how you want calls handled.
02
Check the saved setup
Review the shared business details for your website, receptionist and follow-up, along with the calendar and call instructions.
03
Test your receptionist
We confirm the number setup and agreed services. Test a call and check that the enquiry or appointment is saved before going live.
Straight answers
What a tradie will want to know.
Is Trade360 another job management app?+
Keep the systems you already use to run jobs. Trade360 handles the customer side: website, calls, enquiries and follow-up. We confirm the connections you need during setup.
What happens when a customer really needs me?+
The receptionist records the request so you can see what needs your attention. You decide how urgent enquiries and requests outside your normal work should be handled.
Can the AI promise a price or booking time I have not approved?+
You set the services, areas and hours. The receptionist checks your configured calendar for appointments and takes enquiries about quotes for you to review.
Will customers know they are speaking with AI?+
The call introduction is part of the setup you review. We recommend stating clearly that customers are speaking with an AI receptionist.
I already use ServiceM8 and Xero. Do I need to move?+
You can keep using ServiceM8 and Xero. We confirm how customer, job, quote and payment information will connect with Trade360, including the setup and cost, before activation.
I already have a website. Do I need to replace it?+
No. You can keep your website and add a way for customers to make enquiries. If you want a replacement website, we will agree the work and price with you first.
What details do I need to provide?+
Your business name, services, service area, hours and how you want enquiries handled. Talk with the setup guide and check the saved business profile. Your website, receptionist and follow-up use those details.
How do I know what will be switched on?+
You review the saved business details, appointment settings and call instructions first. We confirm number availability, any required verification and the price before activating the agreed service.
You stay on the tools. We'll do the rest.
Start with your business details. We will help you set up the website, phone reception, enquiries and follow-up around the way you work.